PLEASE READ THIS POLICY CAREFULLY. IF YOU DO NOT ACCEPT THESE TERMS, YOU ARE ADVISED NOT TO USE THE WEBSITE
This policy was last updated: 1st July 2022.
We may change this policy from time to time by updating this page. On each visit to the website you should refer to this page to ensure that you are aware of and accept any changes.
We recognise the trust you place in us when you share personal information with us. We are committed to being open, honest and transparent with our use of personal data.
We will take all reasonable steps to ensure that personal information is safeguarded and kept in accordance with data protection law.
By providing us with your data, you warrant that you are over 13 years of age.
9KM BY 9AM is a trading name of The Purple Tangerine Limited (“Purple Tangerine”). Purple Tangerine is registered in England and Wales under Company Registration Number 04048446. Our registered office address is at Forge House, The High Street, Charing, Kent TN27 0LS.
Where we manage personal data, we identify as a Data Controller and recognise and act on our obligations under applicable data protection law. For any issues relating to data protection the person responsible is Nigel Jones. You can contact him in relation to data protection matters by email to firstname.lastname@example.org
Personal information is any information relating to an identified or identifiable individual. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal information about you when we engage with you. This will include:
Identity Data – title, first name, last name, job title, company name or similar identifier. If you interact with us through social media, this may include your social media user name;
Contact Data – billing address, delivery address, email address and telephone numbers;
Transaction Data – details about services you have purchased from us or we have purchased from you.
We use different methods to collect data from and about you, through:
Our Contact Form
The Contact Form on our website is used to collect your name, email and phone number as well as your message, so that we can respond to your communications and provide details of our services and deal with general company enquiries. Data is held on the grounds of being legitimate to our business interests.
Calls to us may be recorded and any data relating to the call may be retained by us. The data will be held on the basis of being for our legitimate business needs or in order to fulfil our contractual obligations if you are a client of ours.
Other direct interactions
You may give us your data by filling in forms or by corresponding with us face-to-face, by post, or through chat or social media. This includes personal data you provide when you: sign up to receive our free consultation; make enquiries or request information be sent to you; order our services; ask for information to be sent to you; engage with us on social media; enter a competition, promotion or survey; contact us direct; or leave comments or reviews on our services.
Third Party Forms
We use social media to engage with users and link to our Facebook, Twitter, and LinkedIn pages. We do not keep any specific data that identifies you as an individual user but hold details of our followers on these platforms. You should refer to the Privacy Policies of these channels to understand how they treat your data in relation to linking to our site.
We may ask you for a testimonial in relation to our services that may be used on our website or social media. Your name and company may be used. Data is only published on the basis of valid consent obtained from you.
Visits to our website
When you visit our website we do not attempt to identify you as an individual user and we will not collect personal information about you unless you specifically provide this to us.
We do not generally collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We do not market this website at those under 18 years old. Consistent with the GDPR we will never knowingly request personally identifiable information from anyone under the age of 16 years old.
From time to time, we may need to obtain information from third parties about you. This will only apply where it is necessary to provide our services and as permitted by law.
We may receive personal data relating to: your identity and contact data from data partners; and data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites.
UK data protection law requires us to have a “legal basis” for processing personal data. The legal basis we rely on are:
We may use the information we collect from you in the following ways:
Users contacting this website and/or its owners do so at their own discretion and provide any such personal data requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
When we use our legitimate interests as the legal basis for processing your personal information, we will consider and balance any potential impact on you and your rights before we process your personal data. We will only then proceed where we believe our interests are not overridden by the impact on you. Our legitimate interests include the management of our business operations.
We may use Data Processors who act on our instruction in relation to the management of your data and they must adhere to all data protection laws and regulations. We will ensure that any Data Processors used only operate on our written instructions and comply with their obligations under the GDPR. You will be informed of any other Data Controllers who have access to your data and who may determine processing activities separately to us, or as a Joint Data Controller.
We may carry out direct marketing by email, phone, text or post.
Our marketing databases are managed by third parties, salesforce.com and MailerLite who will send email communications on our behalf only with your express consent. These third parties operate under a contractual agreement with Purple Tangerine and are not permitted to use your personal data for their own purposes. They act on our instructions which must comply with the obligations of data processors under the GDPR and Data Protection Act 2018. You can refer to their Privacy Policies at https://www.salesforce.com/products/marketing-cloud/sfmc/salesforce-dmp-privacy/ and https://academy.mailerlite.com/pages/privacy
You have the option not to give consent and to withdraw consent at any time from future marketing communications. You may withdraw your consent for us to contact you by emailing us at email@example.com. We may continue to contact you if there is another lawful basis to do so.
Non-personally identifiable information may be provided to other third parties for marketing, advertising or other uses.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to our terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate and/or engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will not ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
We use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised that before using such social sharing buttons, that they do so at their own discretion, and should consider that the social media platform may track and save requests to share a web page, through the users’ social media platform account.
If we purchase products or services from you we will keep your account details you send us as part of your invoices on our files. A record of your account details will also be kept with our banking services provider.
We keep your personal information in accordance with our Data Retention Policy which reflects our needs to provide services to you as contracted and also as required to meet legal, statutory and regulatory obligations. The need to hold information is regularly reviewed and data will be disposed of when no longer required.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such system and are required to keep the information confidential.
We take appropriate steps to ensure a safe processing of personal data, however, we cannot guarantee the security of data transmitted through our website or by email. Any transmission is at your own risk.
Our website is hosted by ProStack. Any information that you supply to us may be stored and processed by their servers located in the UK. Your data may be transferred in accordance with the relevant data protection laws.
Purple Tangerine recognises a data subjects rights and will uphold these in accordance with data protection laws. You are entitled to see the information held about you and you may ask us about any of the following:
Data subjects (i.e. individuals) have the right to access personal data that is held by submitting a subject access request (SAR) to Purple Tangerine. We will endeavour to respond quickly to any such requests, which legally require us to respond within one month of receiving the request and necessary information. A subject access request can be made by emailing us at firstname.lastname@example.org
Data subjects have the right to request that we amend or change personal information that is inaccurate or incorrect.
Data subjects have the right to ask us to delete personal information from our systems without giving any reason and at any time. We will act on any such request without delay.
Data subjects have the right to rectification or erasure of personal data in the following circumstances:
– Personal data is not accurate;
– The processing of data is unlawful – data subjects may request that processing is restricted;
– Data is required to exercise legal rights or defend legal claims;
– Data is unlawful but there may be lawful grounds for processing, which override this right.
Data subjects have the right to obtain and request the transfer of their data to different service providers.
Data subjects have the right to object to the processing of data at any time based on their particular situation. This includes objecting to profiling unless it is in the ‘public interest’ or exercised lawfully by an official authority. We will only process data under lawful grounds.
We do not use any automated processing that results in any automated decision based on a data subject’s personal information.
If you wish to invoke any of these rights, you should contact the person responsible for data protection by email to email@example.com
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We will report any unlawful breach of data as required by the GDPR within 72 hours of the breach occurring, if it is considered that there is an actual, or possibility, that data within our control including the control of our data processors, has been compromised. If the breach is classified as ‘high risk’ we will notify all data subjects concerned using an appropriate means of communication. We will report any relevant breaches to the ICO, see below.
If you have any concerns about how we handle your data, you can contact the Data Controller by email to firstname.lastname@example.org
If you want to raise a concern about the use of your data, you can contact us by email to email@example.com. Alternatively, you can formally raise a concern or complaint to the Information Commissioner’s Office (ICO) directly on 0303 123 1113, or see the options for reporting issues on https://ico.org.uk/concerns/
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